List of Popular CRM Softwares to Grow Business Online

A magnifying glass hovering over a network of interconnected icons representing CRM software components, including diverse people for customers, an upward arrow for sales, and interlinked chat bubbles for communication channels.

Introduction

The success of any business, especially small businesses, relies on effective customer relationship management (CRM). In today’s digital age, where online presence is crucial, CRM software plays a vital role in managing customer interactions and driving business growth. This article provides a comprehensive list of popular CRM software options to help small businesses grow online.

Importance of CRM software for small businesses

Implementing CRM software offers several benefits that directly contribute to the success of small businesses:

Centralized Customer Data: CRM software allows businesses to store and organize all customer-related information in one place, making it easily accessible for sales and marketing teams.
Improved Customer Relationships: By providing a holistic view of each customer, CRM software enables businesses to deliver personalized experiences and build stronger relationships with their customers.
Streamlined Sales Process: CRM software helps streamline the sales process by automating repetitive tasks, tracking leads, and managing the sales pipeline more efficiently.
Enhanced Communication: With CRM software, businesses can effectively communicate with customers through various channels, such as email marketing campaigns and social media integrations.

Benefits of using CRM software to grow business online

Using CRM software offers the following benefits specifically for growing businesses online:

Increased Efficiency: Automation features in CRM software reduce manual data entry, allowing businesses to focus on strategic activities that drive growth.
Better Lead Management: CRM software helps capture, track, and nurture leads effectively, ensuring no potential customers slip through the cracks.
Improved Customer Service: With access to complete customer histories, support teams can provide timely and personalized assistance, leading to higher customer satisfaction.
Data-Driven Decision Making: CRM software provides valuable insights into customer behavior and sales performance, enabling data-driven decision making for targeted marketing campaigns and sales strategies.

Overview of the article content

This article will provide an overview of various popular CRM softwares, highlighting their features, benefits, and pricing options. The list includes:

Zapier
Vtiger
Flowlu
Zoho CRM
HubSpot
Capsule
Freshsales
Folk
Kommo
Salesmate
NetHunt
Salesforce
Monday sales CRM
Pipedrive
SugarCRM
Zendesk Sell
Keap
Less Annoying CRM

Additionally, we will explore the G2 Crowd Market Leader, Nimble, which offers unique features such as enriching contacts with social/business data and streamlining workflows across channels.

By providing an in-depth analysis of these CRM software options, this article aims to assist small businesses in making informed decisions about selecting the right CRM software to grow their business online.

1. Zapier

Zapier is a popular CRM software that offers seamless integration with various business tools, making it a valuable asset for streamlining your online business operations. Here are the key features and benefits of using Zapier as your CRM software:

Automation: Zapier allows you to automate repetitive tasks by creating “Zaps” that connect different apps without any coding knowledge.
Integration: It seamlessly integrates with over 3,000 apps, including Gmail, Slack, Mailchimp, and more, allowing you to centralize your data and workflows.
Customization: You can customize your Zaps to fit your specific business needs and create unique workflows that enhance productivity.
Efficiency: By automating tasks and integrating apps, Zapier helps in improving overall efficiency and reducing manual errors.

Pricing options for Zapier include a free plan with limited features and paid plans starting at a competitive monthly rate. With its user-friendly interface and extensive integration capabilities, Zapier is a reliable choice for businesses looking to optimize their online operations.

2. Vtiger

Vtiger is another popular CRM software that offers a range of features and benefits for small businesses looking to grow online. Here’s an overview of what Vtiger has to offer:

Overview of Vtiger as a popular CRM software:

Vtiger is a comprehensive CRM solution that aims to help businesses streamline their sales, marketing, and customer service processes. It provides a centralized platform for managing customer data, automating tasks, and improving collaboration among team members.

Features and benefits of Vtiger:

Contact management: Vtiger allows you to store and organize all your customer information in one place, making it easy to access and update contact details, interactions, and preferences.
Sales pipeline management: With Vtiger, you can track the progress of your deals through different stages of the sales pipeline. This allows you to prioritize leads, forecast revenue, and identify bottlenecks in your sales process.
Automation tools: Vtiger offers automation features that help streamline repetitive tasks and workflows. You can automate email campaigns, lead assignment, follow-up reminders, and more, saving time and ensuring consistent communication with your prospects and customers.
Email marketing: Vtiger includes built-in email marketing capabilities that allow you to create personalized email campaigns, track email opens and clicks, and measure the effectiveness of your campaigns.
Integration with other platforms: Vtiger integrates seamlessly with popular business tools like Gmail, Outlook, Office 365, and Google Calendar. This enables you to sync your emails, contacts, and calendar events with Vtiger for a more unified workflow.

Pricing options for Vtiger:

Vtiger offers flexible pricing plans to cater to the needs of different businesses. They have both monthly and annual subscription options. The pricing tiers include:

Starter: Ideal for small teams starting with CRM – starting at $10 per user per month.
Professional: Designed for growing businesses – starting at $20 per user per month.
All-In-One CRM: Comprehensive CRM suite for advanced sales and marketing needs – starting at $30 per user per month.

Vtiger also offers a 15-day free trial, allowing you to test out the software and see if it meets your requirements before making a commitment.

Vtiger is a robust CRM software that provides small businesses with the tools they need to manage their customer relationships effectively. Its features, such as contact management, sales pipeline management, automation tools, and email marketing capabilities, make it a valuable asset for businesses looking to grow online. With flexible pricing options and a free trial, Vtiger offers an accessible solution for businesses of all sizes.

3. Flowlu

Flowlu is a popular CRM software that offers a user-friendly interface and a wide range of features to support small businesses in managing their sales, projects, and invoices efficiently.

Features and benefits of Flowlu

Here are some key features and benefits of Flowlu:

Project Management: Flowlu provides robust project management tools, allowing teams to collaborate effectively, set milestones, and track progress.
Sales Pipeline: With Flowlu, businesses can visualize their sales pipeline, manage leads, and track the sales process from prospecting to conversion.
Invoicing: The platform offers invoicing capabilities, enabling businesses to create professional invoices, automate payment reminders, and manage finances seamlessly.
Customer Support: Flowlu includes helpdesk features to streamline customer support activities, manage tickets, and deliver exceptional service.

Pricing options for Flowlu

Flowlu offers flexible pricing plans tailored to the needs of different businesses. It provides a free plan with basic features, along with affordable paid plans that unlock advanced functionalities such as custom branding, unlimited storage, and integrations with third-party apps.

By leveraging Flowlu’s intuitive interface and powerful features, small businesses can optimize their operations and foster sustainable growth.

4. Zoho CRM

Zoho CRM is a popular customer relationship management (CRM) software that offers a wide range of features to help businesses manage their customer relationships effectively.

Overview of Zoho CRM

Zoho CRM provides a comprehensive set of tools for managing leads, contacts, accounts, and sales opportunities. It also offers customizable dashboards and reports to track sales performance and customer interactions. With its user-friendly interface and intuitive navigation, Zoho CRM is suitable for small businesses looking to streamline their sales processes.

Features and Benefits of Zoho CRM

Lead Management: Zoho CRM enables users to capture leads from various sources and nurture them through the sales pipeline.
Sales Automation: The software automates repetitive tasks, such as sending follow-up emails and updating records, saving time for sales representatives.
Multichannel Communication: Users can engage with customers across different channels, including email, phone calls, live chat, and social media.
Workflow Automation: Zoho CRM allows businesses to create custom workflows to automate business processes and improve efficiency.
Integration Capabilities: It integrates seamlessly with third-party applications like G Suite, Microsoft Office 365, and various marketing platforms.

Pricing Options for Zoho CRM

Zoho CRM offers flexible pricing plans to cater to the needs of different businesses. The plans include a free edition for up to three users, making it accessible for small businesses with limited budgets. Additionally, there are paid plans with advanced features such as sales forecasting, territory management, and advanced customization options.

With its robust features and affordable pricing options, Zoho CRM stands out as a valuable tool for small businesses aiming to enhance their online business growth through effective customer relationship management.

5. HubSpot

HubSpot is another popular CRM software that offers a wide range of features and benefits for businesses looking to grow online. Here’s an overview of what HubSpot has to offer:

Overview of HubSpot as a popular CRM software

HubSpot is a comprehensive CRM platform that focuses on inbound marketing, sales, and customer service.
It offers a user-friendly interface and a robust set of tools to help businesses manage their contacts, track leads, and analyze sales performance.
HubSpot integrates seamlessly with other platforms such as Gmail, Outlook, and Microsoft Office 365, making it easy to sync data across different systems.

Features and benefits of HubSpot

Contact management: HubSpot allows you to store and manage all your contacts in one place, making it easier to keep track of customer interactions and provide personalized experiences.
Sales pipeline management: With HubSpot’s sales pipeline feature, you can visualize your sales process, track deals, and forecast revenue. This helps you prioritize your leads and close deals faster.
Email marketing: HubSpot provides powerful email marketing tools that allow you to create professional-looking emails, automate follow-ups, and track engagement metrics.
Automation tools: HubSpot offers robust automation capabilities that save time by automating repetitive tasks such as lead nurturing, data entry, and follow-up emails.
Reporting and analytics: HubSpot provides detailed reports and analytics on various aspects of your business, including website traffic, lead generation, email performance, and sales revenue. This data helps you make data-driven decisions to optimize your marketing and sales efforts.

Pricing options for HubSpot

HubSpot offers a range of pricing plans to suit businesses of all sizes. They have both free and paid plans available.
The free plan includes basic CRM features such as contact management, email tracking, deal tracking, and basic reporting.
Paid plans start at $50 per month for the Starter plan, which includes additional features such as email marketing, lead nurturing, and advanced reporting.
Higher-tier plans, such as the Professional and Enterprise plans, offer more advanced features like marketing automation, custom reporting, and predictive lead scoring.

HubSpot is a popular choice for businesses looking for an all-in-one CRM solution that integrates marketing, sales, and customer service. Its user-friendly interface and extensive feature set make it a powerful tool for growing your business online.

6. Capsule

Overview of Capsule as a popular CRM software

Capsule is a popular CRM software that helps small businesses manage their contacts, track sales opportunities, and improve customer relationships. It provides a simple and intuitive interface, making it easy for users to navigate and utilize its features effectively.

Features and benefits of Capsule

Contact management: Capsule allows users to store and organize all their contacts in one central location. Users can easily add new contacts, update existing information, and categorize them into different groups or tags.
Sales pipeline management: With Capsule, businesses can efficiently track their sales process from initial lead to final conversion. Users can create customized pipelines, set reminders for follow-ups, and monitor the progress of each deal.
Email integration: Capsule seamlessly integrates with popular email providers such as Gmail and Outlook. This integration enables users to view contact details, schedule meetings, and send emails directly from within the CRM platform.
Task management: Users can create tasks and assign them to team members within Capsule. This feature helps streamline workflow, ensuring that important tasks are not overlooked and deadlines are met promptly.
Reporting and analytics: Capsule offers robust reporting capabilities that allow businesses to gain valuable insights into their sales performance, pipeline health, and customer interactions. These reports help identify areas for improvement and make data-driven decisions.

Pricing options for Capsule

Capsule offers flexible pricing plans to cater to different business needs:

Free Plan: Suitable for individuals or small teams who want to get started with basic CRM functionalities.
Professional Plan: Ideal for growing businesses that require advanced features such as sales forecasting and customization options.
Teams Plan: Designed for larger teams, this plan includes additional collaboration tools and enhanced security measures.

Capsule’s pricing plans are affordable and scalable, making it an attractive option for small businesses looking to optimize their customer management processes.

7. Freshsales

Freshsales is a popular CRM software that offers a range of features to help businesses manage their customer relationships effectively. Here’s an overview of Freshsales as a CRM software, along with its features, benefits, and pricing options:

Overview of Freshsales

Freshsales is designed to simplify the sales process and streamline customer relationship management for businesses of all sizes. It provides a user-friendly interface and intuitive features to help sales teams stay organized and focused on growing their business.

Features and Benefits of Freshsales

Freshsales offers a variety of features that can benefit businesses in managing their customer relationships and growing their online presence:

Contact Management: With Freshsales, you can easily store and manage all your customer information in one centralized location. This includes contact details, communication history, and any specific notes or tasks related to each contact.
Sales Pipeline Management: Freshsales allows you to track your sales pipeline from initial lead generation to deal closure. You can easily manage deals, assign tasks to team members, set reminders, and track progress at each stage of the sales process.
Email Tracking and Automation: The software provides email tracking capabilities, allowing you to see when your emails are opened or clicked by recipients. It also offers automation tools to save time by setting up email sequences, autoresponders, and follow-up reminders.
Reporting and Analytics: Freshsales provides comprehensive reporting and analytics features that give you insights into your sales performance. You can track key metrics such as conversion rates, deal velocity, and revenue generated, helping you make data-driven decisions.
Integration Capabilities: Freshsales integrates seamlessly with popular tools like Gmail, Outlook, Google Calendar, and Microsoft Office 365. This ensures that your sales team can work efficiently within their familiar workflows without any disruptions.

Pricing Options for Freshsales

Freshsales offers flexible pricing plans to cater to the needs of different businesses:

Sprout: This plan is free forever and includes basic CRM features for up to 10 users.
Blossom: Starting at $12 per user per month (billed annually), this plan offers advanced CRM capabilities, email tracking, and reporting features.
Garden: Priced at $25 per user per month (billed annually), this plan includes additional features such as workflow automation, lead scoring, and territory management.
Estate: Starting at $49 per user per month (billed annually), the Estate plan provides advanced customization options, sales forecasting, and team management features.
Forest: This plan is designed for large enterprises and offers additional security and compliance features. Pricing is available upon request.

Freshsales also provides a 21-day free trial for all its paid plans, allowing you to test the software’s capabilities before making a commitment.

8. folk

Overview of folk as a popular CRM software

folk is a popular CRM software that offers a range of features to help small businesses streamline their customer relationship management processes. With its user-friendly interface and powerful capabilities, folk has gained a reputation as an effective tool for businesses looking to grow online.

Features and benefits of folk

Contact Management: folk allows you to easily store and manage all your customer information in one place. You can track interactions, add notes, and set reminders to ensure you never miss an important follow-up.
Sales Pipeline Management: With folk, you can track your sales pipeline from start to finish. You can view the status of each deal, assign tasks to team members, and monitor progress in real-time. This helps you stay organized and ensures nothing falls through the cracks.
Email Marketing: folk integrates seamlessly with popular email marketing platforms like Mailchimp and Constant Contact. This allows you to send targeted email campaigns to your contacts directly from the CRM, saving you time and effort.
Automation Tools: Automation is key to increasing efficiency in your business processes. folk offers automation features such as lead scoring, workflow automation, and task automation. This helps you automate repetitive tasks and focus on more meaningful interactions with your customers.

Pricing options for folk

folk offers flexible pricing plans to suit the needs and budget of different businesses:

Free Plan: If you’re just getting started or have a small number of contacts, folk offers a free plan with limited features.
Paid Plans: For more advanced features and greater scalability, folk offers paid plans starting at $15 per user per month. These plans provide additional functionalities such as advanced reporting, custom dashboards, and integrations with other business tools.

folk is a robust CRM software that provides small businesses with the tools they need to effectively manage customer relationships and grow their business online. With features like contact management, sales pipeline management, email marketing, and automation tools, folk offers a comprehensive solution for businesses of all sizes. Whether you’re a solopreneur or have a team of employees, folk can help streamline your CRM processes and drive growth.

9. Kommo

Kommo is a robust CRM software designed to streamline and automate various aspects of customer relationship management for small businesses. Here’s an overview of what Kommo has to offer:

Overview of Kommo as a popular CRM software

Kommo provides a user-friendly interface that makes it easy to navigate and utilize its features effectively.
It offers comprehensive contact management, allowing you to store and organize customer information in one centralized location.
The software integrates seamlessly with other tools and platforms, such as email marketing services and e-commerce platforms, enhancing its versatility.

Features and benefits of Kommo

Kommo offers advanced sales pipeline management, enabling you to track the progress of deals and identify potential opportunities for revenue growth.
It provides automation tools that can streamline repetitive tasks, saving time and increasing overall efficiency.
The software includes reporting and analytics features, allowing you to gain valuable insights into your business performance and customer interactions.

Pricing options for Kommo

Kommo offers flexible pricing plans tailored to the specific needs of small businesses, with scalable options as your business grows.
It provides a free trial period, allowing you to experience the software’s functionality before making a commitment.

With its intuitive interface, advanced features, and customizable pricing options, Kommo presents an attractive CRM solution for small businesses looking to enhance their online growth strategies.

10. Salesmate

Salesmate is a popular CRM software that offers a range of features and benefits to help businesses grow online. Let’s take a closer look at what Salesmate has to offer:

Overview of Salesmate as a popular CRM software

Salesmate is designed to simplify and streamline sales processes, enabling businesses to effectively manage their leads, deals, and customer relationships. It provides a user-friendly interface and intuitive features that make it easy for sales teams to use.

Features and benefits of Salesmate

Salesmate offers a variety of features that can greatly benefit businesses looking to grow online:

Contact management: Keep track of all your contacts in one place, including detailed information about each contact, such as their name, email, phone number, company, and any relevant notes.
Sales pipeline management: Visualize your sales pipeline with ease using Salesmate’s drag-and-drop interface. This feature allows you to track the progress of each deal, set reminders for follow-ups, and prioritize your sales activities.
Email integration: Seamlessly integrate your email account with Salesmate to send and receive emails directly from the CRM software. This integration ensures that all communication with prospects and customers is easily accessible within the platform.
Automation tools: Automate repetitive tasks and workflows to save time and improve efficiency. For example, you can set up automated email sequences or schedule follow-up reminders for specific stages in your sales process.
Reporting and analytics: Gain valuable insights into your sales performance with Salesmate’s reporting and analytics features. Track key metrics, measure team performance, and identify areas for improvement.

Pricing options for Salesmate

Salesmate offers flexible pricing plans tailored to the needs of different businesses:

Starter Plan: Starting at $15 per user per month (billed annually), this plan includes essential features for small teams.
Growth Plan: Starting at $30 per user per month (billed annually), this plan offers advanced features for growing teams.
Pro Plan: Starting at $50 per user per month (billed annually), this plan provides additional features for larger sales organizations.

Salesmate also offers a 15-day free trial, allowing businesses to test out the software before making a commitment.

With its comprehensive set of features and affordable pricing options, Salesmate is an excellent choice for businesses looking to optimize their sales processes and grow online.

11. NetHunt

NetHunt is a popular CRM software that offers a range of features to help businesses streamline their customer relationship management process. Here’s an overview of NetHunt and the benefits it brings to growing businesses online:

Overview of NetHunt

NetHunt is a cloud-based CRM solution that seamlessly integrates with Gmail, making it a convenient choice for businesses already using Gmail as their email provider. With its user-friendly interface and robust features, NetHunt allows users to effectively manage their contacts, sales pipeline, and customer interactions.

Features and Benefits of NetHunt

NetHunt offers several key features that can significantly enhance business productivity and customer relationship management:

Gmail Integration: NetHunt fully integrates with Gmail, allowing users to access their CRM data directly from their inbox. This integration enables seamless email tracking, contact synchronization, and the ability to create CRM records from emails.
Customizable Workflows: NetHunt allows businesses to create custom workflows tailored to their specific needs. Users can automate repetitive tasks, set reminders, and create follow-up sequences to ensure timely communication with customers.
Contact Management: With NetHunt, businesses can easily organize and manage their contacts in a centralized database. Users can categorize contacts into customizable folders, add tags for easy segmentation, and track interactions with each contact.
Sales Pipeline Management: NetHunt provides a visual sales pipeline view, allowing businesses to track deals at every stage of the sales process. Users can drag and drop deals across stages, set reminders for follow-ups, and collaborate with team members on deals.
Email Marketing: NetHunt enables businesses to send personalized email campaigns directly from the CRM platform. Users can create email templates, schedule campaigns, track open rates, and analyze campaign performance.

Pricing Options for NetHunt

NetHunt offers flexible pricing plans to suit businesses of all sizes:

Professional Plan: Starting at $24 per user per month, this plan includes advanced CRM features, email campaigns, and email tracking.
Professional Plus Plan: Priced at $48 per user per month, this plan includes all the features of the Professional Plan, along with advanced reporting and integration capabilities.
Enterprise Plan: For businesses with more extensive CRM needs, NetHunt offers a customizable Enterprise Plan. This plan includes premium support, custom development, and dedicated account management.

In conclusion, NetHunt is a powerful CRM software that provides businesses with an integrated solution for managing customer relationships. With its Gmail integration, customizable workflows, and robust features, NetHunt enables businesses to streamline their CRM processes and grow online effectively.

12. Salesforce

Salesforce is one of the most well-known and widely used CRM software options available. It offers a comprehensive set of features and benefits that make it a popular choice for businesses of all sizes. Here is an overview of Salesforce as a CRM software:

Overview

Salesforce is a cloud-based CRM platform that helps businesses manage their customer relationships and streamline their sales processes. It provides a centralized hub for storing customer data, tracking sales activities, and automating various tasks.

Features and Benefits

Salesforce offers an extensive range of features that cater to different aspects of customer relationship management. Some key features include:

Contact Management: Salesforce allows you to store and organize all your customer information in one place, making it easy to access and update as needed.
Sales Pipeline Management: With Salesforce, you can track the progress of your sales deals, manage your pipeline effectively, and forecast revenue accurately.
Automation Tools: Salesforce offers automation capabilities that can help streamline repetitive tasks, such as sending follow-up emails or assigning leads to sales representatives.
Email Marketing: The platform allows you to create and send personalized email campaigns, track engagement metrics, and nurture leads through targeted communication.
Integration with Other Platforms: Salesforce integrates seamlessly with various third-party applications, including Gmail, Microsoft Outlook, and social media platforms like Twitter and LinkedIn.

Pricing Options

Salesforce offers different pricing plans to accommodate businesses of all sizes and budgets. The pricing is tiered based on the features and functionalities you require. They also offer special packages for small businesses and enterprise-level organizations.

In conclusion, Salesforce is a robust CRM software option that provides a wide range of features and benefits to help businesses grow their online presence. Its intuitive interface, scalability, and extensive integrations make it a popular choice among businesses looking to streamline their sales processes and enhance customer relationships.

13. Monday Sales CRM

Monday Sales CRM is a popular customer relationship management tool designed to streamline sales processes and enhance team collaboration. It offers a user-friendly interface and customizable features, making it suitable for small businesses looking to boost their online growth.

Features and Benefits of Monday Sales CRM

Customizable Dashboards: Users can create personalized dashboards to track sales performance and key metrics.
Sales Pipeline Management: Monday Sales CRM provides a visual representation of the sales pipeline, allowing teams to manage deals efficiently.
Team Collaboration Tools: The platform offers communication and task assignment features to facilitate teamwork and improve productivity.
Integration Capabilities: Seamless integration with various third-party apps such as email clients, marketing tools, and project management platforms.
Automation: Monday Sales CRM automates repetitive tasks, saving time and ensuring consistency in sales processes.

Pricing Options for Monday Sales CRM

Monday Sales CRM offers flexible pricing plans tailored to the specific needs of businesses. It provides a free trial period for users to explore its features before making a commitment. Additionally, the platform offers scalable pricing options based on the size and requirements of the business, making it accessible for startups and growing enterprises alike.

14. Pipedrive

Pipedrive is a popular CRM software that is designed to help small businesses manage their sales pipelines effectively. It offers a range of features and benefits that can enhance your sales processes and drive business growth online. Here’s an overview of Pipedrive, its features and benefits, and its pricing options:

Overview of Pipedrive

Pipedrive is known for its user-friendly interface and intuitive design, making it easy for businesses to implement and use. It provides a visual representation of your sales pipeline, allowing you to track deals and progress them through different stages. With Pipedrive, you can easily manage contacts, tasks, and activities related to your sales process.

Features and Benefits of Pipedrive

Pipedrive offers several features that can streamline your sales operations and improve efficiency:

Pipeline Management

Pipedrive helps you visualize your sales pipeline, making it easier to prioritize leads, track deals, and forecast revenue.

Contact Management

You can store and organize all your customer information in one place, including contact details, communication history, and important notes.

Email Integration

Pipedrive integrates with popular email providers like Gmail and Microsoft Outlook, allowing you to sync emails automatically and keep track of conversations.

Sales Reporting

The software provides insightful reports and analytics to help you measure performance, identify bottlenecks, and make data-driven decisions.

Mobile App

Pipedrive offers a mobile app so you can access your CRM on the go, update information in real-time, and stay connected with your team.

The benefits of using Pipedrive for your business include improved sales productivity, better customer relationship management, increased deal visibility, enhanced collaboration among team members, and streamlined sales processes.

Pricing Options for Pipedrive

Pipedrive offers flexible pricing plans to accommodate businesses of all sizes. The plans are based on the number of users and come with different features and capabilities. Here are some pricing options:

Essential: The Essential plan starts at $12.50 per user per month when billed annually and includes core CRM features.
Advanced: The Advanced plan starts at $24.90 per user per month when billed annually and offers advanced sales management features.
Professional: The Professional plan starts at $49.90 per user per month when billed annually and provides additional customization options and powerful reporting.
Enterprise: The Enterprise plan offers custom pricing based on your business requirements and includes advanced security, dedicated support, and personalized onboarding.

Pipedrive also offers a 14-day free trial, allowing you to test the software before making a commitment.

Pipedrive is a popular CRM software that can help small businesses grow online by providing effective sales pipeline management tools. With its user-friendly interface, comprehensive features, and flexible pricing options, Pipedrive is worth considering for businesses looking to streamline their sales processes and drive success.

15. SugarCRM

Overview of SugarCRM as a popular CRM software

SugarCRM is a widely recognized CRM software solution that provides businesses with a powerful platform for managing customer relationships and driving sales growth. It offers a comprehensive suite of features tailored to meet the diverse needs of businesses, ranging from small enterprises to large corporations.

Features and benefits of SugarCRM

Customization: SugarCRM allows for extensive customization, enabling businesses to tailor the platform to their specific requirements.
Sales Force Automation: It provides robust sales force automation tools to streamline sales processes and enhance productivity.
Marketing Automation: With its marketing automation capabilities, SugarCRM helps businesses execute targeted marketing campaigns and track their effectiveness.
Customer Support: SugarCRM includes customer support functionalities to ensure prompt and efficient handling of customer inquiries and concerns.

Pricing options for SugarCRM

SugarCRM offers flexible pricing plans designed to accommodate the varying needs and budgets of businesses.
The pricing structure includes different tiers with scalable features, allowing businesses to choose a plan that aligns with their specific requirements and growth objectives.

16. Zendesk Sell

Zendesk Sell is a popular CRM software known for its user-friendly interface and robust features designed to streamline sales processes. Here’s an overview of Zendesk Sell as a CRM solution:

Overview of Zendesk Sell

Zendesk Sell, formerly known as Base, is a sales force automation software that empowers sales teams with tools to enhance productivity and drive growth. It offers customizable dashboards, sales pipeline management, contact management, email integration, and reporting capabilities.

Features and Benefits of Zendesk Sell

Zendesk Sell provides valuable features such as lead and deal tracking, email automation, mobile accessibility, and seamless integration with other business tools. Its intuitive interface and AI-powered insights enable sales teams to make data-driven decisions and improve customer interactions.

Pricing Options for Zendesk Sell

Zendesk Sell offers transparent pricing plans tailored to meet the needs of businesses of all sizes. The plans include essential sales tools, advanced features for scaling businesses, and enterprise solutions with customization options.

With its focus on empowering sales teams with actionable insights and efficient tools, Zendesk Sell stands out as a versatile CRM solution for driving sales growth and enhancing customer relationships.

17. Keap

Keap, formerly known as Infusionsoft, is a robust CRM software designed to help small businesses manage their sales, marketing, and customer service needs in one platform. It offers a user-friendly interface and customizable features tailored to the specific requirements of small businesses.

Features and benefits of Keap

Contact Management: Keap provides a centralized database for managing customer contacts and interactions, allowing users to track communication history and important details.
Sales Pipeline Automation: Users can automate repetitive tasks and follow-up processes, enabling them to focus on nurturing leads and closing deals more efficiently.
Marketing Automation: Keap offers tools for creating targeted email campaigns, managing social media marketing, and tracking campaign performance.
E-commerce Integration: It seamlessly integrates with e-commerce platforms to manage online sales processes and customer data effectively.

Pricing options for Keap

Keap offers tiered pricing plans based on the features and scale required by the business. The plans include Lite, Pro, and Max, catering to the varying needs of small businesses. Each plan offers different levels of automation, CRM capabilities, and marketing tools to support business growth.

Keap stands out as a comprehensive CRM solution that empowers small businesses to streamline their operations, nurture leads effectively, and drive sustainable growth.

18. Less Annoying CRM

Less Annoying CRM is a popular CRM software that lives up to its name by providing a simple and straightforward solution for small businesses. With its user-friendly interface and affordable pricing options, it has gained a loyal following among entrepreneurs and sales teams.

Overview of Less Annoying CRM

Less Annoying CRM offers a streamlined approach to customer relationship management, focusing on the core features that businesses need without overwhelming them with unnecessary complexity. Here are some key points to know about Less Annoying CRM:

Simplicity: The software is designed to be easy to use, even for those who are not tech-savvy. The intuitive interface allows users to navigate effortlessly and quickly get up to speed with the platform.
Contact Management: Less Annoying CRM provides a centralized database for storing and organizing customer information. Users can easily add, edit, and categorize contacts, ensuring that important details are readily accessible.
Task Management: The software includes task management features that help users stay organized and prioritize their work. Tasks can be assigned to team members, set deadlines, and tracked to ensure nothing falls through the cracks.
Calendar Integration: Less Annoying CRM seamlessly integrates with popular calendar applications like Google Calendar, allowing users to sync their schedules and manage appointments efficiently.

Features and Benefits of Less Annoying CRM

Less Annoying CRM offers several features that benefit small businesses in their customer management efforts. Here are some notable features and their corresponding benefits:

Customizable Pipeline: Users can create a personalized sales pipeline to track leads and deals from start to finish. This feature provides visibility into the sales process and helps identify areas for improvement.
Email Integration: Less Annoying CRM allows users to send emails directly from the platform, eliminating the need to switch between multiple applications. This streamlines communication and ensures all interactions are recorded in one place.
Mobile Access: The software offers a mobile app, enabling users to access their CRM data on the go. This flexibility allows for quick updates and real-time collaboration, enhancing productivity and responsiveness.

Pricing Options for Less Annoying CRM

Less Annoying CRM follows a simple pricing model that sets it apart from other CRM software providers. Here are the pricing options available:

$15 per user, per month: With this plan, users get access to all features of Less Annoying CRM, including unlimited contacts and customer support.
No long-term contracts: Users have the flexibility to cancel or change their subscription at any time without any penalties or hidden fees.

Less Annoying CRM also offers a free 30-day trial, allowing businesses to explore the software and determine if it meets their needs before making a commitment.

Less Annoying CRM provides small businesses with an easy-to-use and affordable CRM solution. Its simplicity, contact management capabilities, task management features, and calendar integration make it a valuable tool for streamlining customer relationship management. With its customizable pipeline, email integration, and mobile access, businesses can efficiently manage their sales processes and stay connected with customers. The straightforward pricing options and flexible subscription terms further add to its appeal, making it an attractive choice for businesses looking to grow online.

19. Nimble (G2 Crowd Market Leader)

Nimble is recognized as a G2 Crowd Market Leader in CRM software, offering a range of features and benefits that can help small businesses grow online. Here’s an overview of what Nimble has to offer:

Overview of Nimble as a G2 Crowd Market Leader in CRM software

Nimble is a powerful CRM software that integrates social media and business data to provide a comprehensive view of your contacts. It allows you to streamline your workflows across different channels, making it easier to manage customer relationships and drive sales.

Features and benefits of Nimble

Contact enrichment: Nimble takes contact management to the next level by automatically enriching your contacts with social and business data. This helps you gain valuable insights about your customers and prospects, allowing you to personalize your interactions and build stronger relationships.
Streamlined workflows: With Nimble, you can streamline your workflows by centralizing all your customer information in one place. This includes email conversations, social media interactions, and other relevant details. By having everything at your fingertips, you can save time and provide better customer service.

Pricing options for Nimble

Nimble offers different pricing plans to cater to the needs of small businesses. They have a basic plan starting at $19 per user per month and also offer additional features like group messaging and sales analytics in their higher-tier plans.

Awards and customer testimonials

Nimble has received several industry awards for its innovative approach to CRM software. It has been recognized for its user-friendly interface, effective contact management capabilities, and seamless integration with popular platforms like Gmail and Microsoft Office 365.

Customers have praised Nimble for its ability to simplify their sales processes, improve team collaboration, and enhance overall productivity. They appreciate how Nimble helps them stay organized, build meaningful relationships with customers, and ultimately drive business growth.

Nimble is a valuable tool for small businesses looking to grow online.

Final Thoughts

As we conclude this article on popular CRM software options to grow your business online, it’s important to remember the main benefits and features of these platforms and how they can help you achieve your goals. Here are some key points to keep in mind:

Assess your business needs: Before deciding, take the time to evaluate your specific requirements. Think about factors such as the size of your business, the number of people who will be using the CRM software, and the particular features you need to make your processes more efficient.
Test it out: Many of the CRM software options mentioned offer free trials or free plans. Make use of these opportunities to try out the software and see if it suits your needs and is easy for you and your team to use.
Think about integration: Consider the other tools and platforms you currently use in your business. Look for CRM software that can seamlessly integrate with these tools, such as email marketing platforms, project management software, or customer support systems. Integration can save you time and improve productivity.
Listen to customer feedback: Hearing from other users can give you valuable insights into the strengths and weaknesses of each CRM software option. Take some time to read customer reviews and testimonials to get an idea of what others have experienced.
Make use of support: When implementing a new CRM software, it’s crucial to have access to reliable customer support. Seek out options that provide responsive support teams who can help you with any questions or problems that may come up.

Choosing the right CRM software is an investment in the growth of your business online. Take the time to explore the different options discussed in this article and select one that fits your specific needs and goals. With the right CRM software in place, you’ll have the tools necessary to streamline processes, enhance customer relationships, and boost business growth.

So go ahead, take control of your business’s success and embark on a journey to grow your business online with the help of these popular CRM software options.